1945 S HALSTED, 403, Chicago, IL 60608, USA Distance: 11.43 miles
Ana's Maid Services on the map
I've used this maid service on and off for 5 years. I own several properties and I'm usually on a deadline when I call them to perform a deep cleaning prior to a tenant moving in. They've always been below average but their prices were decent and they show up on the scheduled date. Customer service is foreign to these people. The person in charge of scheduling and issuing quotes is a complete derelict. The maids pretend they don't speak English until it's time to ask for the check. The cleaning quality is extremely poor. The maids remove the cleaning supplies from the unit before you have a chance to inspect it. When you point out areas that need to be addressed, they pretend they don't understand. The price last year for cleaning a vacant unit was $140. Last week, the same service cost $300.00. I had them clean another unit on May 28, 2016 and the price quoted was not honored. After they cleaned the unit, they upped the price. The maids did a very poor job and they where in there for approx 2.5 hours. I had tenants moving in shortly after both units were cleaned. I ended up cleaning the floors myself since they were filthy when they left. I called the office to complain and I was told that the supervisor would call me back. I have yet to receive a call back. I will never use this service again. It's a complete joke... a waste of time and money.
Always a great job!
A Google User
Do not use them. The guy in charge is awful. Hencommits to a certain price for a 2 bedroom condo. The maids come 1 hour late and normally they finish in 2 hours. 15 min before they are about to finish which is still under 2 hours he calls And says he has to charge more because they are spending more time there. they finished at 2 hours and he didn't Even acknowledge that they were late. He accused me of asking them To do more tasks when the price set was for the entire condo, not for time. Unreliable and mediocre work. Highly Not recommendable!