S Cottage Grove Ave, Chicago, IL 60615, USA Distance: 17.05 miles
Barry-Regent Cleaners, Inc. on the map
I took my mid thigh leather Jacket there to be dry cleaned. When I went to pick it up, the leather felt unlikely harsher, even though it was soft(cowhide) before I dropped it off, and they ruined all the pockets of the jacket, I mean they were all torn. Little I knew about dropping off leather jacket for dry cleaning, I found out from a friend that I should've requested a written insurance from their part in case if they did any harm to the leather, so they can be liable, which they did. LAST BUT NOT LEAST, THEY ARE EXPENSIVE AND THEY DO NOT KNOW WHAT THE HECK THEY ARE DOING. NEVER AGAIN THERE, EVER!
Costly but good quality cleaners
If I could give this place negative stars, I would. I have never left a review about any business before, but this was so appalling I felt I had to warn others. I called in advance asking how much it would cost to get a long formal dress hemmed. A female worker told me $12. I told her it was actually 2 layers, so they told me two layer dress hem costs $18. I chose Berry Regents over other tailors for this price reason alone. I went in, had the dress pinned to my liking, etc. and I gave them two weeks to complete it. I go in the day my dress is supposed to be finished (2 days before the wedding for which I needed it) and the dress was just hanging there and they hadn't even started it...never even planned to start it! Needless to say, I was distraught. They said they could rush and get it done for me, so I had to go back home, get the proper shoes, come back and get re-fitted. When I returned to pick up the dress, they charged me $25 - not the $18 they told me it would cost! A good business owner would have given a discount, coupons or something for a mistake like they made - but not this place! After everything they had done wrong they charged me MORE! I will never step foot in this place again, and I hope you won't either!
One of the last of the real "old school" dry cleaners out there. If you have an article of value that you want cleaned, altered, pressed, or preserved and want it done right take it here. You might pay a few more dollars but the service is A+ and they do the job right.
I'll admit, that prior to Barry Regent, I'd always hit a discount dry cleaner. With the discount dry cleaners I've used, it was always the same: over starched, not very pleasant dry clean smell, and just poor results (although, in retrospect, I don't know what I was hoping for). Barry Regent has always cleaned my clothes thoroughly and made them like new! I take my "important clothes" (i.e., favorite dresses and suits and silk) to Barry Regent. No one handles my important and special clothes except for Barry Regent.