4819 Shopton Rd b, Charlotte, NC 28278, USA Distance: 12.94 miles
Carolina Water Systems on the map
Great customer service and their products are top notch. To them you're more than just a customer. They treat you like family. I wouldn't use anyone else.
Horrible Service !!!! Unprofessional technician and rude manager!!!! Beware people !!! Look for Ripoff Report, you will find all true stories there! Technician make a mistake when serviced my system, clogged up water pipes, there was not water flow in house. I call company, they came back, but unable to fix it!!! Later, company send bill for service call, but they did not fix nothing! I had to call plummer, and over pay for their technician mistake! Manager lady very rude and unreasonable, she act as a big Bully!
overall great experience. Company Rep was professional and installers were helpful and thorough with all my questions. The Quality of my family's drinking water is now excellent. As well as the way we feel after showers and our dishes are getting back to sparkling clean. Would recommend this investment
When my wife and I had the Rainsoft Water System installed in our home , we were very pleased with the system, however, we had a couple of questions on the contract. We contacted Kristin to clarify - well - we were overwhelmed by her professional and courteous attitude, she was very helpful to get all questions answered in a very timely manner to our satisfaction. We feel her customer service was nothing less than excellent and the company should be very proud to have her as an employee. Thank you Kristin for everything - it is greatly appreciated. Watson Shipe
Garrett arrived on time and was very professional during his visit. He did a thorough job of testing the water in my home. He made sure I understood the tests and why they were done. I was impressed by his knowledge and enthusiasm. He gave me his personal cell number so that I could reach him with any further questions. I had a follow up question a day or two later and again he was very patient and thorough in his explanation. Thank you Garrett and Rain Soft. I now have sparkling clean water in my home.