12233 Ranch Rd 620 N #106, Austin, TX 78750, USA Distance: 8.35 miles
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This is one of the best plumbing company's I have ever worked with. They have amazing customer service, they kept calling to make sure we were happy. If you need any plumbing help call this company, worth every penny.
I had one toilet needing a flapper and another needing the complete fill valve replaced. The very friendly intake person said she was unable to give me an estimate, not even an approximate idea of how much the repair may cost. I agreed to be paying the $79 fee for a person to come to give me the estimate and was assured this amount would be included in the repair cost. The person came, opened a price book, added up the items needed for the repair and the estimated time to complete the job. The estimate was in excess of $500! I declined the repair (seemed too expensive) I felt that this was a set-up because if the intake person had given me an approximate idea of the cost over the phone, I could have avoided paying $79 - an amount not easily forfeited. P.S. I did my own repair after going on line to see how it was done; the material costs were less than $20.
It's always a worry, being far away when problems arise. My in-laws' parents' house has been empty for a while. We got a call from a neighbor that there was an issue with water running out of the garage. What do I do??? I looked online and found Mojica Plumbing and Drain Cleaning. They had some great reviews, so I thought I would give them a try. I put our property management team in touch with them to check out the issue. Thankfully they were able to go in, get the water heater replaced and solve our problem. They were professional, fast and efficient. While they were in the house, I had them check around for other plumbing or water issues. Nothing found but we now have peace of mind and a company that we trust, so far away! Thanks to the professionals at Mojica Plumbing and Drain Cleaning!
Mojica Plumbing has been a client of mine so when I needed plumbing services, Mojica was my first call. The service was great. I received a call before the service and Oscar was able to put my mind at ease. Oscar listened to the description of the problem then explained the work he would do and the cost. The work was completed very quickly and with no surprises. Mojica turned what would have been a three trip to home depot project into a single call.
To rate "I loved it" wouldn't be my typical response for a plumbing problem but this time it's true. Basic stuff I can handle on my own, anything beyond that – had to call in a professional. Mojica is super nice on the phone, can’t stress this because how customer service is always a hassle with so many, not Mojica. Plus they came in, fixed the blockage with the snake wiring thing, AND didn’t leave a mess. They were prompt and didn’t give me any surprise on the bill, which was a surprise!! Do you have a home plumbing need? I recommend them for good customer service, and for service where they know what the heck they’re doing!! A+